Privacy Policy

1 Introduction

The Website and its Content is owned by Your Window Cleaner. This page details the use of our policies regarding the collection, storage, use and disclosure of personal information we receive on this site. All the information we collect from you enables us to improve our service and serve You better. Please note that this privacy notice applies only to the information we collect from you on this website, through contact forms or through email.

By using our service or website, you agree to the collection and use of information in relation with this policy; if you do not agree with this privacy policy, please refrain from using this website.



2 Submission, Storage, Sharing of Personal Data and Confidential information

In the course of using this website, we will ask you for personal information including your name, e-mail address, street address, city, state, billing information, or other personally identifying information (“Confidential Information”), or you may offer or provide a comment, photo, image, video or any other submission to us when visiting or interacting with our Website and its Content (“Other Information”). By providing such Confidential Information or Other Information to us, you grant us permission to use and store such information.

We may also require from you demographic information such as gender or age, but if you choose not to provide such data and information, you may still use the Website and its Content, but you may not be able to use those services where demographic information may be required.

We respect your privacy and we understand the salient and confidential nature of the information you provide to us; We can assure you that all information supplied to us will be held in a secure fashion. However, there are times we may disclose your information to third parties like:

  1. i) law enforcement agencies for the purpose of investigating crimes, address fraud, by a subpoena or court of law, to prevent violation of terms of service, security issues, protection and safety of users or for other security matters permitted by the law.
  2. ii) To investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.

iii) whilst contracting out to third parties for general business operations or web development.

Please ensure to keep your confidential information away from third parties; please note that we will not be responsible for any unauthorized or improper use of the Confidential Information or Other Information that you voluntarily share.

It is your responsibility to protect your own account/ potentially identifiable service information from others. We cannot and will not be liable for any loss or damage arising from your failure to protect your account/ service information. If you share your account information with others, they may be able to obtain access to your personal information.

If you notice your account has been breached, please inform us of it promptly and we will attempt to resolve the issue quickly.

In the event of any change, modification or alteration in our operational activities, such modification or changes will be brought to your notice promptly by posting such update on our website or through an email update.

Please check back here often to ensure You don’t miss any updates to our Privacy Policy or Terms and Conditions.



3 Security/protection of your information

We appreciate and value the information you give to us so we take precautions to protect your information. When you submit sensitive information via the website your information is protected both online and offline. Whenever we collect sensitive information that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable and we cannot guarantee its absolute security.



4 Children’s Privacy

If you are less than 16 years of age, you are advised to stay away from this website. In the event of us realizing we’ve received information from a customer under 16 years of age, without the parent’s consent, such information will be deleted immediately.



5 Anti- spam policy

We do not run a spam policy and therefore, you are at liberty to at any time to prevent us from reaching you for the purpose of informing you about our Business operations. This can be done if you chose to opt out of our communications by selecting the unsubscribe link at the footer of all e-mails; by selecting the unsubscribe link at the footer of all e-mails.



6 Privacy Policies of Other Websites

Our website may contain links to other websites, links from any third party website are not known to us and therefore we have no control over such websites and therefore we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. If your information goes to any linked website, please note that these external sites are not operated by us. Please ensure to review the privacy policy of these websites.



7 Confidentiality

We aim to keep the Confidential Information that you share with us confidential. Please note that we may disclose such Confidential Information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary in order to protect the personal safety or rights of our Customers or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.



8 Viewing by Others

Note that whenever you voluntarily make your Confidential Information or Other Information available for viewing by others online through this Website or its Content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the Confidential Information or Other Information that you voluntarily share.



9 Payment Details

It is your responsibility to protect your own credit card and payment information from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect payment/ account information. If you share your financial/ payment details with others, they may be able to obtain access to your personal information, potentially including credit card/ payment information, at your own risk.

By using our Website and its Content you agree to enter true and accurate information on the Website and its Content. If you enter a bogus email address, we have the right to immediately deactivate your account.

We will use our best efforts to keep your email address and payment details private and will not otherwise share your personal data without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.



10 Unsubscribe

You may unsubscribe to our e-newsletters or updates at any time through the unsubscribe link at the footer of all e-mail communications.

We manage e-mail lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists.



11 Cookies Policy

Cookies are files with small amount of data which include an anonymous unique identifier. Cookies are used to collect potentially identifiable information. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We may use the standard “cookies” feature of major web browsers. Cookies may be categorized as ‘strictly necessary cookies’ and ‘performance/ marketing’ cookies. ‘Strictly necessary cookies’ do not set any personally identifiable information within them and cannot be disabled by the user other than blocking the cookies through their browser. ‘Performance/ marketing-based cookies’ collect data that could potentially be used to identify individuals/ users and are used for general use of the site/ services as well as enabling us to provide a wider/ improved service based on usage data/ analytics. The consent to use ‘performance/ marketing cookies’ can be given through the pop-up banner on the website on first visit. You may however choose to disable the cookies through your own web browser’s settings. However, please note that disabling cookies may diminish your experience on the Website and some features may not work as intended. Please also note, we do not employ any data-capture mechanisms on our Website other than cookies. If You wish to withdraw Your consent, or to disable all cookies (including, ‘Strictly necessary cookies’) whilst using this website, you can do so by following the guide here.



12 How we use cookies

a] To track some user actions during website navigations.

b] To administer sites.

c]To improve the site’s usability

d]To recognize the user’s computer when the user visits the website.

e] To track users browsing across multiple websites.

f] To build profiles of users’ web surfing.

g] To make use of third party services such as google AdSense/ analytics.



13 Assignment

In the event part or all of Your Window Cleaner asset are sold or acquired by another party, or in the event of a merger/ franchise; You grant Your Window Cleaner the right to assign the personal and Non-personal information collected via the sites.



14 ENQUIRIES/CONTACT

If you have any complain, grievances, questions or enquiries pertaining to our services or Ministry, kindly reach us via yourwindowcleaner.org. If You have any legal issues/ enquiries please contact legaltalk@jaredpooley.com, who manages this site on behalf of Your Window Cleaner.